Privacy Policy
MindMyElder
Last updated: January 2026
Introduction
MindMyElder respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights, in compliance with EU (GDPR) and US (CCPA/CPRA) laws.
1Information we collect
Users provide us with:
- Name, email, phone number
- Profile information (experience, preferences, verifications)
- Payment information (if applicable)
- Communication via platform messages
- Optional background checks or references
Automatically collected data:
- IP address, device type, browser
- Usage data (pages visited, interactions)
- Cookies and analytics data
2How we use your information
We use data to:
- Enable platform functionality (profiles, search, bookings)
- Facilitate secure communication between families and companions
- Ensure safety and trust (verification, reporting)
- Improve the platform and user experience
- Comply with legal obligations
3Data sharing
We do not sell your data.
We may share personal data with:
- Service providers (hosting, analytics, payment processors)
- Authorities if legally required
- Other users only as necessary for matching and communication
4Your rights
EU users (GDPR)
- Access, correct, delete, or restrict your data
- Object to processing
- Data portability
US users (CCPA/CPRA)
- Know what data we collect
- Request deletion
- Opt out of certain sharing
- Non-discrimination for exercising rights
5Data security & retention
- We use appropriate technical and organizational measures to protect personal data
- Data is retained only as long as necessary for the platform and legal obligations
6Contact us
For questions or data related requests: Contact Page
MindMyElder is a platform for non-medical, in-home companionship supporting older adults and their families.